Family Information and Services Hub

Emotional Health and Wellbeing - Help in Crisis

This section of our directory contains signposting to organisations that can provide urgent help in a time of crisis.

Quick links for support

Here are some quick links to get you started:

Emergency Department - If in immediate danger, call 999


Hampshire Child and Adolescent Mental Health Service (CAMHS) is an NHS specialist service that aims to help young people aged 5 -18 years and their families who are finding it hard to manage their emotional and psychological health, and who are suffering with acute, chronic and severe mental health problems.

If you are worried about a young person, please check out the specific guidance in relation to the mental health difficulties that they may be experiencing.

Self-Harm Hub

Provided by Solent Mind the service looks to provide support for those affected by self-harm


If you're under 35 and feel that life is not worth living any more, Papyrus's HOPELINE247 is available 24 hours a day, every day of the year:


If you're under 19, you can also speak to Childline. The number will not appear on your phone bill:

Crisis support service in the Emergency Department - 111

The 111 Mental Health Triage Service in Hampshire support children and young people up to the age of 26 who contact NHS 111 in a mental health crisis and/or with emotional or mental health needs. This provision provides young people with short-term, practical support, as well as a longer-term pathway to help young people to connect with specialist services.


SHOUT (24hrs)— Text ‘HANTS’ to 85258

Shout 85258 is a free, confidential, anonymous text support service. You can text from wherever you are in the UK. If you are struggling to cope and need to talk, trained Shout Volunteers are there for you, day or night.


NHS urgent mental health helplines

For people of all ages in England. 24-hour advice and support for you, your child, your parent or someone you care for. Help speaking to a mental health professional. An assessment to find the right care for you

Last Updated: 17 October 2023

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