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Making a complaint

There may be times when you want to make a complaint about the services you have received. Making a complaint through the right channels could result in a better outcome for you, and may help improve things for other people, too. Please don't be reluctant…

Managing Someone's Money

Appointeeship An appointee is responsible for managing a person's benefits, and also for paying bills and managing a small and limited amount of savings in case of unforeseen circumstances. Appointeeship may be the best course of action if the person has a low level of…

Managing weight with a learning disability

If you care for a person with a learning disability, they may need help and support to stay a healthy weight. People with a learning disability are more likely to have problems with their weight. Some people may be underweight because their disability means they have difficulties…

Mental health issues if you're gay, lesbian or bisexual

Poor levels of mental health among lesbian, gay, bisexual and trans (LGBT) people have often been linked to experiences of homophobic and transphobic discrimination and bullying. Other factors - such as age, religion, where you live or ethnicity - can add extra complications to an already difficult…

Microsoft screen reader

Narrator is a screen-reading app built into Windows 10. Developed in 2000, the utility made the Windows operating system more accessible for blind and visually impaired users.  Narrator lets you use your PC without a display or mouse to complete common tasks if you’re blind or…

Mind of My Own (MOMO) app

Does anyone listen - really listen - just to you? Telling people what you want and need can be difficult. MOMO is a fuss-free way to put down your thoughts and send them to those who need to hear from you. MOMO apps help you…

Moving on after school - transition

Between the ages of 13 and 25 a young person has to think about their future and what will happen after they leave school. This is a stressful time for any young person and their family, but for somebody with a disability it can be…

Moving to Higher Education

Higher education is the next step on from further education. This involves studying at a university or a college and working towards one of a range of qualifications such as a degree, a foundation degree, or a diploma/certificate of higher education. When you move to…

Music Therapy

Everyone has the ability to respond to music and sound so a variety of approaches are used. Music can be exciting or calming, joyful or poignant, can stir memories and powerfully resonate with our feelings, helping us to express them and to communicate with others.…

My homophobic bullying story

Comedy writer and performer, Doug Faulkner, faced homophobic bullying throughout secondary school. Because of his experience, he's passionate about tackling homophobic bullying in schools. He describes what happened to him. How did the bullying start? "I've always been an extrovert, and I was quite effeminate when I…
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