The School Nursing Service works with children, young people, families and other professionals to ensure that children and young people are supported within school and their community to remain healthy
Who to contact
- Contact Name
- Jane Levers Professional Lead for School Nursing
- 02380 874000
Where to go
- School Nursing
Southern Health NHS Foundation Trust
- SO40 2RZ
- Age Ranges
- 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19
- What does your service do?
School Nurses deliver the National Healthy Child Programme 5-19. This includes a health service from school entry to 19 years for children and young people in mainstream schools [excluding private schools], special schools, colleges, and for home educated. This will include: • Offering advice and support to children, young people and parents to help them be healthy, stay safe, and achieve their potential • Offer a basic vision and hearing screening test to children in their reception year and height and weight measurement • Height and weight measurement in year 6 for the National Child Measurement Programme • A general health review in year 6 or 7 • Nasal flu immunisation sessions for children in school year 1, 2 and 3 • Human Papilloma Virus [HPV] immunisation for girls in year 8 [12-13 years] • School Leaver’s Booster for children in year 10 [14 -15 years] in North Hampshire schools • Early help and support for children, young people and families when a concern arises • Work with parents, schools and other professionals to support children and young people when an additional health need is identified • Special School Nursing support in 7 special schools [Icknield,Rachel Madocks, Henry Tyndale, Osborne, Shepherds Down, Forest Park,St Francis] School Nurses have the knowledge and skills to offer advice on healthy lifestyles, emotional health and wellbeing; immunisation information and advice; minor childhood illnesses and common health problems; safety in the home and accident prevention; smoking cessation; domestic abuse; sexual health; basic continence advice; growth and development; drugs and alcohol.
- Who does your service provide for?
School Nursing is a “Universal” health service. This means that School Nurses offer services to all school-age children and young people and their families. This includes a health service from school entry to 19 years for children and young people in schools [excluding private schools] and colleges, and also for those who are home schooled or not in education employment and training [NEET]. Additionally School Nurses are able to support young people who are young offenders.
- How can I start using the service?
OurSchool Nursing is a free universal service for school-age children, young people and their families. Children, young people and parents are able to contact their local School Nursing team directly and request support. Details of your local School Nursing team can be found on the School Nursing website http://www.southernhealth.nhs.uk/services/childrens-services/school-nursing/nearest/ Your GP surgery, Paediatrician or your child’s school will be able to tell you how to contact your local School Nursing team. Professionals can refer children and young people to the School Nursing service by completing a [https://www.hantslocaloffer.info/images/6/65/Getresource.pdf request for support form].
- Where is it located and what areas does it cover?
School Nurses work closely with schools, Health Visitors and other professionals. They are based in a team near to where you live. School Nurses see children, young people and families in a range of places. This includes: • Schools • Family homes • Health centres Most appointments with a member of the School Nursing team will be in a school setting. School Nurses are happy to work with children, young people and families to offer a choice of venue that suits your family’s needs. The School Nursing service delivers services within Hampshire excluding Portsmouth and Southampton.
- How are decisions made about who can use your service?
School-age children, young people and their families can access the School Nursing service directly. With your consent your school, family doctor and other professionals may refer your child to the School Nursing service for additional advice and support. If a parent or a professional asks for help from the School Nursing service a member of the team will contact you to discuss your child’s needs. The School Nurse may need to talk to other professionals or refer you with your permission to other services to make sure you and your child get the right support.
- How do you communicate with service users and how are they involved in decision making?
When your child starts school you will receive a leaflet introducing the School Nursing service and the School Nursing website. School Nursing webpages http://www.southernhealth.nhs.uk/services/childrens-services/school-nursing/ Your child’s health and wellbeing web-pages http://www.southernhealth.nhs.uk/health-and-wellbeing/childrens-health/ Both of these will let you know what you can expect to receive from the service and offer health advice to help you care for your child. School Nurses work closely with parent/carers when a health issue is identified to make sure that they are fully involved in decisions about their child’s care. The School Nurse will work with you to make a plan of care that meets your child’s needs. If your child requires a referral to another professional this will always be discussed with you and you will be included in any decisions that would be made about your child. If English is not your first language or you and/or your child communicates through Makaton or British Sign Language your School Nurse will be able to arrange for an interpreter to be present when you meet with him/her. We welcome feedback from parents and professionals. Some of the ways in which we collect views from parents and families to improve and develop services are: • patient experience surveys • focus groups, • clinic feedback, • compliments, complaints and concerns • telephone feedback • feedback at health promotion days
- Is your service fully accessible?
School Nurses see children, young people and families in a range of places. This includes • Schools • Family homes • Health centres Please feel free to contact your School Nurse in advance to discuss your specific needs and we will work with you to resolve any access issues as far as possible.
- What training are the staff supporting children and young people with SEN and Disabilities had or are having?
All staff receive specific training to make sure they have the skills to work with children, young people and their families. • School Nurses are registered nurses who have undertaken additional training to gain specialist skills in promoting healthy lifestyles in children, young people and families. • Special School Nurses are registered nurses who have skills in working with children and young people with additional health needs and disabilities. • Community Staff Nurses are registered nurses who are skilled in working with children and young people. They offer support for children and young people who have additional health needs and deliver immunisation programmes. • Community Nursery Nurses are qualified in child development and supporting parents with sleep, behaviour, toileting and healthy eating. • School Nurse Assistants are trained to carry-out basic hearing and vision screening and to weigh and measure children. All staff working in School Nursing teams complete mandatory training when first employed and at regular intervals following this. This will include: • Respect and values training – ensuring all families are treated equally with dignity and respect. • Customer care – to ensure our staff are approachable, open and honest, and are able to listen and act on feedback. • Information Governance – to make sure that we keep information about you and your child confidential and safe • Governance and risk – to make sure staff have skills and follow processes to keep you and your child safe when using our services • Safeguarding Children – to ensure all staff are able to highlight children who may be at risk from harm.
- How will I know my child is safe?
All staff employed within the School Nursing service go through comprehensive checks when they are recruited: • An interview to demonstrate their skills and knowledge • We check their qualifications and appropriateness for the role • We make sure their references from previous employers are satisfactory • We conduct a criminal records check New staff complete a week of general training and then receive specific training related to children, young people and families. All staff have supervision from their manager, their colleagues and the safeguarding children team at regular intervals to demonstrate safe practice. All staff receive ongoing training to make sure that they maintain their skills and build on their existing knowledge so that they can safely carry out their role. The School Nursing service regularly checks that the services we provide are of a high quality, are safe and are appropriate. We do this by carrying out audits, listening to our users, responding to complaints and concerns, and working hard to provide a high standard of care. If things do not go as planned we look at what went wrong and how we can put things right. We are inspected by the Care Quality Commission to make sure our services are safe, accessible and meet the needs of children and families.
- Who can I contact for further information?
Parent/carers can contact their School Nurse team directly. Details of your local School Nursing team can be found on the School Nursing website http://www.southernhealth.nhs.uk/services/childrens-services/school-nursing/nearest/ Alternatively your GP surgery, Paediatrician or your child’s school will be able to tell you how to contact your local School Nursing team.