Family Information and Services Hub
Local Offer

National Sleep Helpline

Offering services to:
  • Parents
  • Young parents
  • Secondary school aged children
  • Adults 19-25
  • Adults
  • Primary school aged children
  • Young people 16-18
Supporting people with:
  • Physical health

At any given time up to 40% of adults and 50% of children (this rises to 80% with a SEND diagnosis) have difficulties with their sleep. Yet in a recent survey, almost 60% of adults felt there was a lack of support for sleep issues. Sleep problems can leave people feeling isolated and lonely.

Our free helpline is run by trained sleep advisors, many of whom are specialists in working with SEND. We can talk to young people directly, or parents (we can also talk to adults, including older people, about their sleep issues).

The helpline is open 5 times a week, Monday, Tuesday, Thursday evenings 7-9pm, and Monday, Wednesday mornings 9-11am. The number is 03303 530 541.

You can read more here: https://thesleepcharity.org.uk/national-sleep-helpline/

Who to contact

Telephone
03303 530 541 03303 530 541
E-mail
helpline@thesleepcharity.org.uk
Website
Our website
Scan to visit this website
Facebook
https://www.facebook.com/TheSleepCharity
Twitter
https://twitter.com/thesleepcharity

Where to go

Postcode

DN4 5JP

View DN4 5JP on a map

Costs

Details
Free

Availability

Referral not required

Local Offer

Description

At any given time up to 40% of adults and 50% of children (this rises to 80% with a SEND diagnosis) have difficulties with their sleep. Yet in a recent survey, almost 60% of adults felt there was a lack of support for sleep issues. Sleep problems can leave people feeling isolated and lonely.

Our free helpline is run by trained sleep advisors, many of whom are specialists in working with SEND. We can talk to young people directly, or parents (we can also talk to adults, including older people, about their sleep issues).

The helpline is open 5 times a week, Monday, Tuesday, Thursday evenings 7-9pm, and Monday, Wednesday mornings 9-11am. The number is 03303 530 541.

You can read more here: https://thesleepcharity.org.uk/national-sleep-helpline/

Contact Telephone
03303530541
Contact Email
helpline@thesleepcharity.org.uk
What does your service do?

We are a helpline providing support to children and adults to help them improve and maximise sleep.

Who does your service provide for?

Give us a call, you just self refer and ask for support

How can I start using the service?

Give us a call, you just self refer and ask for support

Where is it located and what areas does it cover?

All areas nationwide in the UK

How are decisions made about who can use your service?

Anyone can use our service

How do you communicate with service users and how are they involved in decision making?

We share information about sleep and help people to decide what is their next step

Is your service fully accessible?

It is a helpline

What training are the staff supporting children and young people with SEN and Disabilities had or are having?

A number of our helpline responders are specialists in working with children and families where there is a SEND diagnosis

How will I know my child is safe?

We will not be caring for your child

Which of the following applies to your setting?
  • Our service is delivered in the home
Does your service include children and young people with:
  • Visual impairment
  • Physical disabilities
  • Personal care needs
  • Any impariment
  • Social mental and emotional healh
  • Hearing impairment
  • Autistic spectrum conditions
  • Challengine behaviour
  • PMLD
  • Communication needs
  • SLD
  • SPLD
  • Complex health needs
  • MLD
How are parents involved in the setting/school/college? How can I be involved?

Please give us a call and speak to one of our advisors.

Offering services to:
  • Parents
  • Young parents
  • Secondary school aged children
  • Adults 19-25
  • Adults
  • Primary school aged children
  • Young people 16-18
Supporting people with:
  • Physical health

Actions

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Last Updated: 17 August 2023

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