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Citizens Advice Hampshire

Citizens Advice Hampshire is a charity supporting the independent Citizens Advice Charities in Hampshire, Portsmouth, Southampton and the Isle of Wight.

We identify and develop options for new and improved services and manage those that operate countywide.

We support Hampshire’s individual Citizens Advice Charities by facilitating knowledge and skills sharing and by providing training.

We provide a single point of contact for funders, partners and policy makers, and enable collaboration with other charities and organisations.

Who to contact

Contact Name
Lin Dudman
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Citizens Advice Hampshire supports all 15 local Citizens Advice office, including Portsmouth, Southampton and the Isle of Wight, we also have the below mentioned services.

Home and Well

Home & Well is a unique collaboration of organisations working together to support residents of Hampshire and the Isle of Wight to return home as quickly and as easily as possible after a hospital stay and, importantly, ensure they have the comfortable home environment that will help them continue to recover rather than relapsing.  

For more information please contact the Operations Manager, Megan Burns by email at


Hampshire Macmillan Citizens Advice Service

Our dedicated team can offer free, impartial, and confidential information and advice on a range of issues including:

  • Help with welfare benefit applications and appeals
  • Help with money matters
  • Employment issues
  • Housing issues
  • Accessing charitable grants and one-off payments
  • Travel to/from appointments

Our advisers can also be contacted by:  Telephone: 0344 847 7727  or Email:


NHS Key Worker Advice Project

Working alongside the NHS Housing Hub, which helps internationally recruited NHS employees in Hampshire and the Isle of Wight access housing. The project provides advice to help these new colleagues settle in local communities.

In October 2022, the NHS’s Employee Health & Wellbeing Programme for the region launched a cost of living helpline available to all NHS and primary care employees. Thanks to a partnership with the Programme, we now offer specialised advice and support to any employees who are referred to us by the helpline.



The Hampshire & Isle of Wight Community Foundation is an independent charitable trust established to inspire local giving for local need.

The Community Foundation works both with donors who want to give something back to their local communities and voluntary groups providing vital services for local people where often a few hundred pounds can make a real difference to their lives. Companies, individuals, families and trusts can establish a fund with the Foundation, which supports a growing programme of grant-making to communities.

HIWCF is part of a national network of 46 Community Foundations, one of the fastest growing philanthropic movements in the UK.

Local groups can take a look at the HIWCF website to see if they might qualify for a grant: or email HIWCF at

Where to go


We help people find a way forward.  We can all face problems that seem complicated or intimidating. At local Citizens Advice offices throughout Hampshire, we believe no one should have to face these problems without good quality, independent advice.

We are here to give people the knowledge and the confidence they need to find their way forward, whoever they are, and whatever their problem.

We give advice to millions of people

We’re part of a network of independent charities that offers confidential advice online, over the phone, and in person, for free.

When we say we’re for everyone, we mean it. People rely on us because we’re independent and totally impartial.

We also give advice on consumer rights on our consumer helpline, support witnesses in courts through the Witness Service and give Pension guidance to people aged over 50.

We speak up for our clients.  No one else sees so many people with so many different kinds of problems, and that gives us a unique insight into the challenges people are facing today.

With the right evidence, we can show big organisations – from companies right up to the government – how they can make things better for people.

We see how problems can be linked. By helping people with the underlying cause of their problems and making sure they don’t get worse, we save the government and public services hundreds of millions of pounds every year.

If you would like to find out more about Citizens Advice, please click on the link National Citizens Advice website


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Last Updated: 05 June 2023

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