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Busikids Limited

Day nursery

Coronavirus status: OPEN
Coronavirus status: OPEN

We are a friendly, professional day nursery and Pre school situated just outside of Hedge End off Junction 7 of the M27.

We are open from 7.30 am to 6pm Monday to Friday and close only on Bank Holidays and the week between Christmas and New Year.

We care for children between the ages of 3 months to 5 years old. Please do take a look at our website and call us on 02380470797 to book a visit to view

Who to contact

Contact Name
Charlotte Angel
Contact Position
Nursery Manager
02380 470797

Where to go

Upper Northam Drive
Hedge End
SO30 4BG

Childcare Information


Contact provider for vacancy details?

Funded Places

3 & 4 year old funding
2 year old funding
Registered to provide 30 hours entitlement
When is childcare available
All Year
Opening Times
Opening Times
DayOpening TimeClosing Time
Monday 07:30 18:00
Tuesday 07:30 18:00
Wednesday 07:30 18:00
Thursday 07:30 18:00
Friday 07:30 18:00

Ofsted Information

Ofsted Inspection Report
Link to latest ofsted inspection report 
Inspection history
Latest Inspection
Inspection DateInspection typeInspection Outcome
03/06/2019Inspection (Early Years Register)Good



Age Ranges
0 to 5 years

Time / Date Details

Session Information
4 Hours or More Per Day
45 Weeks or More Per Year
5 Days or More Per Week
All year round
Weekday All Day

Local Offer

Local Offer
Contact Name
Charlotte Angel
Contact Telephone
02380 470 797
Contact Email
How does the setting/school/college know if children/young people need extra help and what should I do if I think my child/young person may have special educational needs?

At Busikids we monitor all children's development as part of daily practice, we

observe every child regularly to aid us with progressing their learning we do this in

conjunction with the Early Years Foundation Stage (EYFS) Curriculum.

All practitioners are trained with knowledge and experience within the early year’s

sector and with good understanding of the EYFS framework, assess each child's

developmental requirements and next steps. This skill and information offers

practitioners good indications of whether a child may need any extra support with all

aspects of their care and development.


Every child has a key person, an adult they are able to develop a special attachment

to, and this adult is responsible for making plans for the childs' development and

bonds with the child, learning all their little ways and needs.


The key person will liaise closely with the family and encourage two-way

communication in order that any information from either party may be shared

comfortably. If parents/carers are worried about anything including their child’s

development, they are encouraged to speak with the key person or management so

that we may help. There is always an opportunity to speak with a member of staff

before and after every session, at parent’s evenings, via email plus the management

team always have an open door policy.


The team at Busikids have had experience with helping a number of children with

special educational needs and disabilities including autism, speech and language, hearing impairment, and behavioural difficulties. We have various supports already in place to enable us to begin helping children as soon as possible, from visual

timetables, appropriate toys and Picture Exchange Card System (PECS) to the

physical environment. Busikids has also worked closely with speech therapists,

occupational health and physiotherapists, health visitors, Portage, outreach services

and paediatricians.


How will early years setting/school/college staff support my child/young person?

During their first settling visits, Busikids invites the parent/carer and child into the

nursery, the key person introduces themselves and explains what to expect from

Busikids and will talk with the parent/career about all aspects of their child’s needs,

likes and dislikes and routines, plenty of time is allowed to gain as much information

as possible about the child’s current development, and any other information relevant

to the child which will help them to settle.


If it is thought extra help may be required, staff and management will work closely

together to observe and provide for the child. The key person will plan for any help

including emotional support, taking into account the child’s interests to make any

activity enjoyable. We encourage the support of families and ask them to inform us

any comforters or special events, and provide us with photographs of family to keep

at the nursery in the form of a book, so that the child may feel completely

comfortable and relaxed in the setting.


Busikids has a nominated Special Educational Needs Officer (SENCo) to help staff,

families and children. She attends regular training and support meetings to keep up

to date with current information and knowledge. Other possible sources for help may

be in seeking the Area Inclusion Officer’s (INCO) advice, or advice/resources from

the Ethnic Minority and Traveller Achievement Service (EMTAS) who can advise with

English as an additional language (EAL) too.


The management team at Busikids will sensitively approach any parents with a

confidential conversation if they think other professionals may be able to offer more

targeted support. The next step would then be to ask for signed permission from the

parent/carer for the Area Inclusion Officer (INCO) to come and observe the child.

The nursery and family would receive a copy of the resulting report, which would, in

turn, lead to a discussion involving the nursery and family about which professionals,

if any, the INCO and Busikids would recommend.


Most of the time, the INCO will initiate the first visits from other professionals.

The family will be informed of every visit and receive a copy of every report. Most

professionals will also visit the family at home.

How will the curriculum be matched to my child's/young person's needs?

At Busikids we collate an online Learning Journey that documents each child’s progress

cognitively, physically and emotionally. The Learning Journey consists of

observations, photographs and videos. From these, staff are able

to identify which areas of the nursery the child feels most comfortable in and the

types of activities the child most enjoys. We also strongly encourage parents/carers

to contribute to the Learning Journey either by uploading their own videos and photos or by letting the staff know about the child’s current favourite game, book, toy or TV programme at home, any special events or particular thing that happened at the weekend, for example.


The SENCo will also help staff with suggested activities and may produce Individual

Learning Plans (ILPs) for children needing more focussed activities.


All of the above helps the key person to plan activities the children will enjoy and

therefore achieve the most learning from.

How will both you and I know how my child/young person is doing and how will you help me to support my child's/young person's learning?

Strong home-nursery links are paramount in helping the child to feel relaxed by

identifying similarities between home and nursery. This is important as home can

reflect any activities nursery may be doing and vice versa, helping to cement not only

the child’s security but also aid in progressing their development more effectively.

  • There is an opportunity to speak with a member of staff at the beginning and

end of every session attended.

  • We have parent’s evenings twice a year.
  • Regular Newsletters keep you abreast of any information that you can use to

talk to your child about nursery with. Please see for our

latest newsletter.

  • At the age of 2 every child has a development report written which is shared

with parents/carers via the online learning Connect system.

  • Management have an open door policy and should you wish, you can make an

appointment for a more in depth and confidential conversation with any

member of staff or management.

  • Parents/carers are invited into the setting to participate in activities with

their children.


To help your understanding of how we progress your child’s development and to help

you support their learning at home, we offer home-link bags that consist of books,

games and other resources, together with a suggested activity card linked to the

EYFS for parents/carers to borrow. At parent’s evenings, we display examples of an

area of the EYFS with examples of activities that we may use to support these areas;

there is always a member of staff on hand to show you these and to talk about how

your child learns from these activities.

What support will there be for my child's/young person's overall well being?

Each room is led by their Room Supervisor and regular staff team who provide

continuity of care for the children. Busikids also has its own supply team of staff to

ensure there are familiar faces for the children, the supply team know the children

and step in easily to cover when staff are absent. Every member of staff is First Aid

and Safeguarding trained.


Only designated senior staff are permitted to administer medicines, with parental

consent. For any bumps or scrapes an accident form is completed, a senior member

of staff informed and the parent/carer informed upon collection. Courtesy telephone

calls are made to parents/carers if we feel you need to know about an accident, or

something that has happened during the day. We have policies regarding all aspects

of health and safety, including safeguarding and nutrition. We also have policies

regarding equal opportunities, behaviour, and special educational needs.


At Busikids, we place a lot of emphasis on emotional and social development with

adults and children alike. We encourage independence, self-worth and positivity

through pastoral care as well as providing fun and enjoyable activities and resources.

What specialist services and expertise are available at or accessed by the setting/school/college?

Most members of staff are trained to level 3 or above in a relevant child care

qualification and regular staff are trained in the delivery of the EYFS and attend

regular updates. We have a nominated staff for safeguarding, special educational

needs, behaviour, health and safety and equal opportunities. These staff attend

regular training and meetings to keep their knowledge as up to date as possible.


All staff at Busikids have experience in helping children with special educational

needs and disabilities. However, as well as training, the setting’s SENCo can help

provide focussed activities and targeted knowledge. We also have staff trained in

Makaton signing.


Busikids works closely with the INCo for support and advice and has worked closely

with many other professionals including speech therapists, occupational health and

physiotherapists, health visitors, Portage and Outreach services and paediatricians.

However, The INCo or health visitor would usually initiate contact with other

professionals, if the child was not already registered with them. If already

registered with them, we would ask for contact details for the agency in order that

we may work closely with them and support any activities we can within the setting.


Regardless of which professionals or type of support a child receives, we ensure that

the family is involved every step of the way.

What training have the staff supporting children and young people with SEND had? Are any being trained currently?

Most Busikids staff are trained to level 3 or above in childcare, and the Manager has

Early Years Professional Status. All staff are also Safeguarding and First Aid

trained and attend regular training to maintain their knowledge. Most staff also have

basic Makaton training. Management and the SENCo attend regular meetings and

training to keep up to date with current legislation and new ideas.

How will my child/young person be included in activities outside this classroom including school trips?

Busikids arranges regular outings into the local community. We always ask for

parental consent prior to the outing. We have plenty of pushchairs and a walk-o-dile

to keep the children together and we encourage parents to help us on walks whenever

possible. We maintain high staff to child ratios enabling plenty of adult support. We

will walk to the post box to post letters we have written, walk to one of the many parks

nearby, take a trip out into the local community or the local library. All children are assured a trip out as we stagger the outings on different days to make sure we include everyone.

How accessible is the setting/school/college environment?

All playrooms at Busikids are located on the ground floor apart from the baby room.

The ground floor level is completely flat and one of our front doors has slightly wider

access. We have a disabled toilet and spacious nappy changing facilities. Resources

promote a variety of skills and there is easy access to low level sand and water trays.

We have a visual timetable in every room and resources to aid transitions to help

children prepare for any slight change. We have dual language books and resources

to represent all walks of life.

Access to the rear garden is via patio doors. We have an all-weather play surface

patio on the same level as the ground floor of the nursery and the grass area can be

accessed from the patio by one of two ramps with banisters. The garden is large and

offers a variety of play from climbing to swinging to balancing to calmer activities.

There are also dens made from shrubs and a wooden play house.

How will the setting/school/college prepare and support my child/young person to join the setting/school/college or the next stage of education and life?

Busikids invites children and their parents/carers to come along for two settling

visits initially. The first visit involves meeting your key person, other staff and

familiarising yourselves with the playroom and surroundings. The key person will chat

with you to gather information on anything we would need to know from a practical

point of view and anything that would help your child settle easier. Questions may be

asked about comforters, any words for the potty, routine at home, sleep times,

allergies and dietary requirements, etc. The second visit would involve you leaving

your child for about an hour to see how they and you get on. If you are not yet

comfortable, further visits can be arranged. This is entirely a personal choice and we

find that some families book more visits prior to their start date and some do not.

We are flexible as it is important to us that everyone feels comfortable before they

start at Busikids.


When your child is ready to move on to the next age group the transition is managed

by introducing you and your child to the next key worker and regular visits to the

next room again when the child is happy they will move through permanently.


When transferring to another setting, we will liaise with the new setting and send a

current overview of the child’s stage of development. If the child attends two

different settings, we liaise with the other setting to establish current goals to try

and work together on targets if appropriate. When transferring to school, Busikids

works closely with the surrounding feeder schools to ensure as smooth a transition as

possible. We invite the teachers into Busikids to meet with the children in a familiar

environment and go with parents and children to the school on some visits.

We provide school role play with school uniform for dressing-up and have photographs

of the schools and places within the schools they will be seeing, e.g. hall, library,

playground, coat hooks, etc. to be available for the weeks running up to the end of

summer term time.

How are the setting's/school's/college's resources allocated and matched to children's/young people's special educational needs?

Resources are provided based on the child’s needs, resulting from input from the key

worker and other professionals involved in the support for each individual child. This

could focus on physical, emotional or cognitive ability in particular. We also include

resources from all walks of life in the setting so that the specific resources are not

exclusive to the child or particularly highlight any individual needs. Should funding be

allocated, then we would normally provide 1:1 staff support for your child. The key

person and SENCo will be there to support your child in any case.

How is the decision made about what type and how much support my child/young person will receive?

Your child’s key person will observe and bring questions to the SENCo if they feel

your child may benefit from extra support. The SENCo will then put appropriate

resources in place, e.g. ILP or visual support and liaise with you regarding the types of

support we are implementing and the progress together with anything you can do at

home to help. If the SENCo feels it would be beneficial for the INCo to come and

observe your child, they will discuss this with you.

How are parents involved in the setting/school/college? How can I be involved?

We encourage parents to be an active part of our nursery. We value any

contributions you may have towards your child’s learning journey or current

interests/activities at home. We invite parents into the setting to take part in

activities in the playrooms. We hold parents evenings for time to have a proper chat

with your key person and discuss their progress at Busikids too.

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