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KIDS - Osborne Extended Services

We are a fully inclusive setting that offers After school club, holiday clubs and Saturday clubs to disabled children and young people that hold a Gateway Card.

Who to contact

Contact Name
Chris Clark
Contact Position
Senior Practitioner
07827 989315
Parent Organisation
KIDS (South East)

Where to go

KIDS Osborne Teenage Scheme
Osborne School,
Athelstan Road
SO23 7GA
Accessible changing, Wheelchair access, Accessible toilets, Disabled parking

Local Offer

Local Offer

Is a setting where young people aged 11 to 19 can have fun, socialize with peers and take part  in exciting activities. We offer a safe inclusive environment with trained and skilled staff to support the needs of the young people in our care. We like to help develop life and social skills which we do with fun activities this includes Art and Craft, cooking, sports, sensory play and going out in the local community. Over the holidays we also offer challenging and exciting activities that include trips out to theme parks, zoo’s, indoor skydiving, swimming, bowling, animal handing and inflatables.

Contact Name
Chris Clark
Contact Telephone
Contact Email
What does your service do?

The service consists of an afterschool club (Monday, Thursday and Friday), Saturday’s fun club (every other Saturday, term time only) and a holiday play scheme. More information on the service can be found on KIDS website: We have access to a sensory studio, hall and sports equipment, kitchen, and a large open accessible outside space. We also access the local community to help increase independence and build confidence. We have a good range of toys and resources available to suit all needs. During the plays scheme we offer a mixture of onsite and offsite days. Examples of trips we offer include Theme parks, zoo’s/farms, bowling and activity centres. During onsite days we often have bouncy castles, workshops including dance and singing and sessions run by visitors. We place a major importance on young person led sessions and empower the young people to make choices about how they want to spend their time at KIDS club. If the service is not deemed to be the most appropriate setting we can signpost you alternative services where possible.

Who does your service provide for?

The service is open to young people aged 11-19 who have a disability, additional needs and need support to participate fully in play and leisure activities. You must live in Hampshire or be in education within Hampshire. All attendees must have or be applying for a Gateway Card. This can be applied for following this link The services can support young people with a wide range of needs, this includes young people with ASD, Downs syndrome, cerebral palsy, wheelchair users and medical needs though this is not an exhaustive list. We can offer 1:1 support where needed with a minimum ratio of 1:5 onsite and 1:3 offsite. If a young person requires higher than 1:1 support then this can be discussed at the time of enquiry. Group sizes vary but typically range from 10-18 young people per session.

How can I start using the service?

OurReferrals to the service are usually made by the parent/carer but can come from other professionals. This can include Social Services, health care workers and teachers. Referrals need to be submitted to the KIDS Senior Practitioner. A portfolio form will need to be completed and a risk assessment – this gives us the information we need to support the young person’s individual needs. The form can be sent out by post or via email and a home visits arranged. Young people are unable to begin attending the club prior to the completion of this form. * Afterschool club is £5.50 per session * Saturday clubs are £9.00 per session. * Holidays are priced £12.50 - £15.00 An invoice would be sent out for this fee – payable via cash, card, bacs, and cheque. We do offer a hardship scheme which can be discussed at any time and is considered on an individual basis. We do not currently operate a waiting list but there may be a delay in starting if sessions are already full. If sessions are full then a cancellation list is operated. We try to offer sessions to young people on a fair allocation system to ensure that everyone is able to access the service.

Where is it located and what areas does it cover?

The club runs from Osborne School with services mainly supporting children in the Winchester area however any disabled child within Hampshire can access if they hold a Gateway card and the club is suitable for them. All venue information is given on booking forms.

How are decisions made about who can use your service?

Access to the services is based on the child /young person being aged 11-19 years age and living in or in education in Hampshire. We will discuss the suitability of the service with you upon receiving a referral to ensure that the staff team can meet the care and support needs of your child / young person Once a young person is on the books for the service they will receive information on upcoming trips and activities in a timely manner. Spaces on sessions can be booked by phone/email/text/in person. Once the allotted spaces are filled we operate a cancellation list.

How do you communicate with service users and how are they involved in decision making?

As a service we value feedback and young people’s input very highly. We encourage all young people to put their ideas/opinions across. The staff team have knowledge of Makaton/PECS and are able to present information in these formats if needed. At the end of every session young people complete a general observation; this gives them the opportunity to communicate what they have done during the session, what they have liked/not liked. The form is presented in an accessible format and staff assist young people to complete them at a level the young person feels comfortable with. Planning is completed monthly with each month having a different theme. It is completed around the likes of the group and we actively involve young people by asking their opinions, staff observing what young people enjoy and using feedback from parents/carers. Parent/carers are sent feedback forms twice a year to enable them to voice ideas/feedback on the service. We also hold a termly ‘parent forum’ at our Fareham centre and invite all KIDS parents and carers to come along for coffee and a chat about how we can improve our services and better meet the needs of families.

Is your service fully accessible?

The service runs from Osborne School, this is a specialist school for disabled young people. The site is accessible throughout with a number of accessible bathrooms with hoist and changing facilities. The kitchen has height adjustable tables to enable wheelchair users to access the facilities. We have access to a number of quiet rooms within the school which young people can use if they need a bit of time out or space to relax. There are signs throughout the school in symbol form which enable young people to find their way around/find information. Prior to any trip we check the accessibility of the venue and complete a risk assessment. If we are unsure whether a particular trip will be accessible for your child then we will contact you to discuss this.

What training are the staff supporting children and young people with SEN and Disabilities had or are having?

KIDS has its own unique e-Learning programme (used by approximately 25 local authorities). Levels 1 and 2 are mandatory for all workers. Level 4 courses need to be undertaken in order to work with children that have specific conditions: 1 Introduction to working with disabled children and young people 1 Your legal responsibilities when working with disabled children and young people 1 Child protection 2 Understanding your role and responsibilities 2 Personal care 2 Communicating with children and young people 2 Developing relationships with children and young people 2 First Aid 2 Health and safety 2 Understanding and managing risk 4 Makaton 4 Medication and medical care: children and young people with multiple health requirements 4 Working with disabled young people 14+ 4 PECS 4 British Sign Language New workers shadow experienced staff and we offer a rolling training programme on areas such as first aid, administration of medication, epilepsy, manual handling, Team Teach, safeguarding and Makaton which supplements our e-Learning. We can also attend to any additional training which may be required for us to support a young person’s specific needs.

How will I know my child is safe?

Prior to a child / young person accessing the service a thorough portfolio form is completed. This gives us all of the relevant information to enable us to safely support the individual needs of the child / young person. All KIDS staff and volunteers undergo a robust recruitment process and an enhanced DBS check. References are verified prior to commencing work and staff then undertake a full induction programme. Regular staff training ensures that staff adhere to best practice at all times in accordance with the legal and regulatory environment and KIDS policies and procedures. All activities and venues are risk assessed and checked by a KIDS manager/co-ordinator.

Which of the following applies to your setting?
Accessible changing
Disabled parking
Accessible toilets
Wheelchair access
What communication methods are you familiar with?
Signs and symbols
Does your service include children and young people with:
Signs and symbols
Who can I contact for further information?

Your first point of contact for this service will be our KIDS Senior Practitioner. Contact details are: Tel: 01329 242950 / 07827 989315 and email: [] or [] We will be able to give you information on the service, start the referral process and answer any queries/concerns you may have regarding suitability. If you have any queries that cannot be answered by club staff and would like to speak to the co-ordinator or manager of the service then you can do so by using the following contact details: Sharon Barr – Service Manager - Tel: 01329 312312 [] Aisia Howard – Service Co-ordinator - Tel: 01329 242962 []

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